Farq & Co. Client Order Process

Step 1: Inquiry & Initial Contact

– Client submits the Completed Inquiry Form entailing the basic information (Item, fabric, Quantity. etc)
– A Farq & Co. representative promptly reaches out to confirm details and clarify requirements.

Step 2: Sampling & Pricing

– Our team compiles sampling details, pricing, and fabric options based on the inquiry.
– If samples are required, a Sample Invoice is issued, and the client confirms turnaround expectations.
– Farq & Co. assists with mockups or tech pack creation when needed.

Step 3: Order Confirmation

– Once sampling is approved, we finalize payment terms and shipping conditions (EXW, FOB, DDP, DAP, etc.).
– A Proforma Invoice is shared for client approval and payment.

Step 4: Production & Quality Control

– Production begins upon deposit confirmation.
– Standard production timeline: 5–7 weeks ex-factory, depending on complexity and styles.
– Every order undergoes a final audit before dispatch.

Step 5: Shipment & Delivery

– After audit approval and balance payment, goods are packed per client instructions and dispatched.
– Farq & Co. offers door delivery across the USA, Canada, and EU.

Step 6: Transparency & Updates

– Clients receive real-time progress updates through shared Google Sheets, covering all stages — from sampling to production and shipment.